The Institutions of the European Union endeavour to be transparent, open and accessible. They want to be seen in the best possible light by the public at large. We share this objective, and intend to contribute to its achievement.
Executing on this vision of government cannot happen alone. To provide
the highest value of services, we must rethink from step one how
government builds and provides services for the American people. We must
unlock rich government data, information and services so that everyone
from citizen developers and private sector entrepreneurs, to our very
own Federal agencies can help provide the American people with the
access to these services “anywhere, anytime, on any device.”
The Obama administration’s Open Government Initiative is now three years old. But is it making a difference? Dr. Nabatchi’s report is a practical guide for program managers who want to assess whether their efforts to increase citizen participation in their programs are making a difference. She lays out evaluation steps for both the implementation and management of citizen participation initiatives, as well as how to assess the impact of a particular citizen participation initiative.
While government agencies often have limited options in the approaches they choose to use for moderating third-party social media channels, there's a number of ways they can choose to moderate channels under their control, including blogs, forums and wikis.
There's limited official guidance, and no real mandates or instructions for particular moderation approaches available across Australian government (no my knowledge). This is partially a good thing, as agencies need to consider what works for their goals and the sensitivity of their engagements, not merely follow a central line.
I have been asked a number of times by various people about the best approaches to moderation and how other agencies choose to moderate, however I only recently put together a quick review, based on a request in my job.
As this is public information - something that can be observed when visiting any particular blog or forum, and there is widespread interest as agencies look at what each other is doing and why to help inform their own decisions, I thought it worth publishing the list and allowing other agencies to add to it, so government agencies can both share this important information and collectively learn from it.