The Commission is inviting citizens (with or
without disabilities) to reply to an online questionnaire to express their degree of satisfaction with the accessibility and the
user experience of the European Commission websites.
The deadline
to contribute is 6 September 2009
The European
Commission is aware that users with disabilities and the elderly face problems
accessing the Web, and one of its priorities is to improve accessibility by
removing these barriers. For this purpose, the Commission needs to gather
information from all possible sources, including directly from European Union
citizens, in order to identify the barriers they encounter.
A list of
websites has been submitted for the citizens' evaluation. This list can be
viewed under the following link: http://ec.europa.eu/information_society/activities/einclusion/policy/accessibility/web_access/survey/sites/index_en.htm
Those
wishing to participate in the consultation are firstly required to choose one,
several or all of the websites listed under the aforementioned link and to
spend a few minutes browsing freely each selected site, in order to familiarise
with its structure.
In order to
make sure that all participants have explored the websites with a similar purpose,
they are invited to take a few short steps:
- Find the contact details.
- Find out how to make a
comment about the website, using the site's feedback form.
- Carry out a search using
the search box.
- Try to find the "about
us" section and find out who are the organisations or bodies
represented by the website.
- Look for any events
announced on the site, or its calendar.
Once users
have completed these preliminary tasks, they may fill out the questionnaire,
including any relevant observations or comments they wish to make.
.
Posting Date : 5 August 2009, Last Edited Date : 17 August 2009
Country: EU Institutions
Domain: eInclusion, Topic: eAccessibility | ICT and Aging
Submitted By ePractice Editorial Team (EUROPEAN DYNAMICS SA) | Belgium
Source: http://www.epractice.eu/en/news/292781
eAccessibility | web accessibility | Ageing | disabilities | elderly | eParticipation | User Satisfaction | econsultation | online consultation | esurvey | European Commission | user experience | user survey

Harrison, Teresa M., James P. Zappen et David Watson.
« Children's use of government information systems : design and usability »
, Proceedings of the 10th Annual International Conference on Digital Government Research : Social Networks : Making Connections between Citizens, Data and Government, 18-20 mai 2009, p. 113-122.
Posted by: Jac | August 19, 2009 at 11:06 AM