In October 2007, the Commission launched a survey of satisfaction on the Europa website to better tailor its development to address user needs. This survey and recommendations are available in-house, but so far, not to the public.
Why then such a lack of transparency?
Annually, some hundreds of studies and reports at Commission’s request are published, but not available online. See http://europa-eu-audience.typepad.com/en/2008/02/5000-public-rep.html
On the eve of European Parliament’s elections in June 2009, the site Europarl will launch undoubtedly this kind of investigation.
It is hoped that the Parliament will become less fuzzy
Despite the fact that we are still waiting to see the published results of the survey on the Legislative Observatory (OEIL) which is underway the best service for procedures’ monitoring .
Reference :
Launch a user satisfaction survey by Europa (18/10/2007)
http://europa-eu-audience.typepad.com/en/2007/10/launch-a-user-s.html
Extract: “We asked for such a survey. It’s indeed the only way to improve audience of the main EU website.
Hopefully the results will be communicated to the general public and this kind of survey will be carried on every year. The last one was published four years ago. Around 15 000 answers were collected.
Hopefully, conclusions of that survey will be useful in the framework of the current Europa portal call for tender “
EurActiv extracted
http://www.euractiv.com/en/pa/mixed-message-transparency-parliament-votes/article-171841
Mixed message on transparency after Parliament votes
Published: Wednesday 23 April 2008
EU officials will no longer be able to refuse to disclose information to the European Ombudsman on secrecy grounds if changes proposed yesterday (22 April) by the European Parliament are accepted by the Council.
Posted by: EurActiv | April 23, 2008 at 10:41 AM