en.europa-eu-audience

A Look at Internet Use on Mobile Phones

Source:

pewresearch.org/pubs/2296/mobile-cell-internet-web-access-phone

The report

http://www.pewinternet.org/Reports/2012/Cell-Internet-Use-2012.aspx

Would you mandate that your staff must have a social media presence?

Source: 

egovau.blogspot.com/2012/06/would-you-mandate-that-your-staff-must.html

A strategy encouraging people to use online tools, which costs little to implement, might be a good start.

Citizen satisfaction

Source: http://greatemancipator.com/category/customer-satisfaction/

Extract:

There is a new report from Consumer Focus entitled “All that’s digital isn’t gold – The challenges and risks of the digital age” (PDF, 40 pages, 732 Kb). It is written by Lucy Fowler but based on research by Ctrl-Shift. The Ctrl-Shift report is “Defining and defending consumer interests in the digital age” – PDF, 54 pages, 802 Kb and was written by Claire Hopkins, Alan Mitchell and Paul Smith. I have to admit being privy to an early draft of the Ctrl-Shift in January 2012 and providing some feedback upon it at the time (amongst many others).

W3C eGovernment Interest Group

Source: http://www.w3.org/egov/wiki/Main_Page

Extract

 eGovernment Interest Group

The group meets (via teleconference) every other week. The meetings are arranged to allow the maximum participation across the globe. This series of meetings begins with the following:

Atlantic meetings - every fourth Friday at 0800–0930 Los Angeles time; the first meeting will be held on 29 June 2012 (time zone converter: http://www.timeanddate.com/worldclock/fixedtime.html?msg=W3C+eGov+Interest+Group%3A+Western&iso=20120629T08&p1=137&ah=1&am=30) Eurasian meetings - every fourth Monday at 0900–1030 London time; the first meeting will be held on 9 July 2012 (time zone converter: http://www.timeanddate.com/worldclock/fixedtime.html?msg=W3C+eGov+Interest+Group%3A+Eastern&iso=20120709T16&p1=102&ah=1&am=30)

This group is open to the public; to join follow the instructions on Get Involved.

Meetings since the new charter:

• 21 February Meeting heard from Tomasz Janowski of UNO-IIST Announcement Minutes
• 24 January 2012 Agenda Minutes
• 20 December 2011 Agenda Minutes See also Creative Commons presentation and auPSI Presentations
• No meeting held in November 2011
• 31 October - 1 November, 2011 Face to Face meeting Agenda includes links to minutes
  • In the spirit of making the Lego envisioning experiment 4 star linked data, we offer F2F4-Lego-Modeling that convey images of what the participants feel conveyed elements of the government Linked Data effort.
• 18 October 2011 Agenda Minutes
• 20 September 2011 Agenda Minutes
• 30 August 2011 Agenda Minutes

 

Utilisation d’Internet au Québec en mai 2012

Source: http://blogue.cefrio.qc.ca/2012/05/utilisation-dinternet-au-quebec-en-mai-2012/

Résultats de mai – NETendances 2012

En mai 2012, 79,7 % des adultes québécois ont utilisé Internet au moins une fois au cours de la semaine précédant la mesure. Ce taux est demeuré très stable au cours des derniers mois.

Le taux d’internautes réguliers est significativement plus élevé chez les adultes québécois de 18 à 24 ans (99,2 %), de 25 à 34 ans (93,8 %), de 35 à 44 ans (87,4 %), de même que chez ceux de 45 à 54 ans (86,9 %). Les adultes dont le revenu familial annuel est supérieur à 60 000 $ (93,7%) sont aussi proportionnellement plus nombreux à utiliser Internet régulièrement. Enfin, les étudiants (98,7 %), les professionnels (96,2 %) ainsi que les cols blancs (92,2 %) sont les catégories socioprofessionnelles où l’on retrouve les plus fortes proportions d’utilisateurs réguliers d’Internet. De même, on retrouve significativement plus d’internautes réguliers chez les adultes qui ont fait des études collégiales ou universitaires (89,7 %)

Soulignons qu’en mai 2011, une proportion de 77,8 % des adultes québécois ont utilisé Internet au moins une fois au cours de la semaine précédant la mesure.

 

Five essential websites about usability

Usability is an essential part of website design. From content and colour to buttons and checkout baskets, many issues need to be considered to ensure a website meets best practice standards. Here are five insightful websites that can guide you through the usability maze…

http://amas.ie/usability-essentials/